MGT 655 Operations Management GCU Full Course
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MGT 655 Operations Management GCU Full Course
MGT 655 All Weeks Discussions
MGT 655 Topic 1 DQ 1
What are the different disciplines within a typical supply
chain? Compare the various supply chain segments within your own sphere of
influence or a company with which you are familiar.
MGT 655 Topic 1 DQ 2
Why is operations management relevant to managers in other
organization functions? Base your discussion on your experience of operations
within your organization or an organization with which you are familiar. For
example, talk with the operations manager in your organization and find out
what he/she says, what he/she does, and how he/she works with the organization
including the marketing, financial, personnel, and purchasing functions.
MGT 655 Topic 2 DQ 1
Discuss the strategic importance of layout decisions. How can a
particular layout affect a company’s strategic goals? Provide some specific
examples from industry.
MGT 655 Topic 2 DQ 2
Name the five types of customer-introduced variability and
discuss options that let companies offer a high level of accommodation at low
cost or reduced variability without damaging the service experience. Provide
your rationale and at least one source.
MGT 655 Topic 3 DQ 1
Explain the three inventory control models and the driving
factor in each model. Provide examples for each one using current companies.
MGT 655 Topic 3 DQ 2
Using one of
the companies from DQ 1, describe how inventory planning and accuracy can be
defined using the Pareto principle.
MGT 655 Topic 4 DQ 1
Being able to identify opportunities for improvement based on
data and other information is a valuable professional skill. Most management
and administration positions require this skill, but this can be a highly
specialized employment position. This position is often referred to as a “Continuous
Improvement Manager” or a slight variation of this title. The primary
responsibility of this position is to drive continuous improvement in both
quality and productivity while reducing cost and eliminating inefficiencies. If
you were a Continuous Improvement Manager in your organization, describe some
of the methodology you would apply to identify root causes. What are the tools
you would use to help you achieve your primary job responsibilities?
MGT 655 Topic 4 DQ 2
Identify stakeholders and plan how manufacturing or service
processes use value stream mapping. What is the benefit and why do companies do
it? How would a company measure improvements?
MGT 655 Topic 5 DQ 1
What is the value of sales and operations planning in supply
chain integration? What happens if sales does not communicate effectively with
operations? What is the value of having medium- and long-term forecasts? How do
e-commerce strategies promote growth?
MGT 655 Topic 5 DQ 2
Why would a company outsource parts of its supply chain? Explain
the value of this practice and why so many companies use it today. What are
some operational challenges that outsourcing can present?
MGT 655 Topic 6 DQ 1
Identify all of the areas of a consumer products company in
which statistical quality control can be applied. How do you measure
effectiveness of processes using statistical quality control?
MGT 655 Topic 6 DQ 2
Imagine you work for a breakfast cereal company that makes
prepared products that are served cold. Your company wants to introduce a new
hot breakfast cereal that would require some minimal preparation by the
consumer. How would you propose forecasting initial demand for this product?
Identify one quantitative and one qualitative technique. How do the techniques
complement each other?
MGT 655 Topic 7 DQ 1
Why is project management so important in any field? How can
project management be applied to implement supply chain strategies?
MGT 655 Topic 7 DQ 2
Final project: Explain how you would work with your stakeholders
to ensure buy-in for and feedback on the project plan.
MGT 655 Topic 8 DQ 1
Reflect on your Process Improvement Project assignment. What
challenges have you experienced and how have you resolved those challenges. Are
you still looking for solutions?
MGT 655 Topic 8 DQ 2
Speculate what would happen if a step is not completed in the
project management process? What are the consequences for all stakeholders? For
example, what would be the potential pitfalls if a stakeholder decided not
participate in the project implementation?
MGT 655 All
Weeks Assignments
MGT 655 Topic
2 and Service Process Maps
Details:
A foundation of operations in both manufacturing and service
environments is vital in order to drive inefficiencies and examine ways to
achieve greater supply chain integration with suppliers and customers. In this
assignment, you will compare one manufacturing and one service driven company
through creating visual representations of how the product or service is
created and delivered, accompanied by a written summary.
Select two companies of interest, one manufacturing company
(e.g., a shoe company) and one service company (e.g., a technical support
company). Provide a brief summary of each company including compelling evidence
illustrating the company is either a manufacturing or a service company. Avoid
selecting a company that could be arguably both.
Manufacturing
Research the manufacturing process for the selected company.
Create a manufacturing process map. Explain the elements of infrastructure for
the manufacturing company using flow charts and be sure to provide a key. Cite
three to five sources to support your process map.
Service
Research the service process for the selected company. Create a
service process map. Explain the elements of infrastructure for the service
company using flow charts and be sure to provide a key. Cite three to five
sources to support your process map.
Summary
Provide a 750-1,000-word summary describing the differences and
similarities between manufacturing and service environments. For each company,
identify if customer-introduced variability is available. If not, how would you
implement flexibility for customer-introduced variability? How will a deep
understanding of both manufacturing and service environments help you in your
future or current career? Provide an example.
Prepare this assignment according to the guidelines found in the
APA Style Guide, located in the Student Success Center. An abstract is not
required.
This assignment uses a rubric. Please review the rubric prior to
beginning the assignment to become familiar with the expectations for
successful completion.
You are required to submit this assignment to Turnitin. Please
refer to the directions in the Student Success Center.
MGT 655 Topic 3 Inventory
Management
Details:
Refer to the Excel speadsheet, “Inventory Management,” to
complete the “Analytics Exercise: An MRP Explosion – Brunswick Motors,” at the
end of Chapter 21 in the textbook. Answer Questions 1-3.
MGT-655-InventoryManagement.xlxs
APA format is not required, but solid academic writing is
expected.
You are not required to submit this assignment to Turnitin.
MGT-655-RS-T3-InventoryMangement-Student.xlsx
MGT 655 Topic 4 Internal
Processes
Details:
Internal processes of a company contribute to the company’s
overall effectiveness. Identifying ways to improve internal processes helps
build a highly efficient organization. Root causes need to be identified.
Methods to identify root causes may require substantial analysis or be apparent
based on a major problem within the organization.
For example, review the assigned article, “Inside
Chipotle’s Contamination Crisis: Smugness and Happy Talk About Sustainability
Aren’t Working Anymore,” from Bloomberg Businessweek. Research several
other sources regarding Chipotle’s food contamination crisis. Create a
flowchart of the original supply chain and how Chipotle supplies each of the
restaurant chains. Provide your own commentary. Create another flowchart that
suggests a new way to supply the restaurant chains.
Review another restaurant chain that does not currently have a
major public problem but would benefit from evaluating its manufacturing
process to improve competitiveness. Specifically, provide recommendations on
how to improve the company’s current supply chain. Create a flowchart to
illustrate your recommendations. Provide a summary of how you came to your
recommendations. Include any formal strategies and informal thought processes
you used to reach your conclusions. Provide rationale for either using or not
using Six Sigma methodology, ISO quality benchmarking, lean supply chain
processes, or TQM.
Submit all three flowcharts and commentary for each flowchart in
a single document. Provide three to five resources to support your response.
While APA format is not required for the body of this
assignment, solid academic writing is expected, and documentation of sources
should be presented using APA formatting guidelines, which can be found in the
APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to
beginning the assignment to become familiar with the expectations for
successful completion.
You are required to submit this assignment to Turnitin. Please
refer to the directions in the Student Success Center.
MGT 655 Topic 5 Benchmark –
Supply Chain Integration
Details:
Supply chain integration is a major contributing factor to organizational success. The goal of supply chain integration is alignment within the supply chain. As a business leader, how can you achieve greater supply chain integration with suppliers and customers?
Supply chain integration is a major contributing factor to organizational success. The goal of supply chain integration is alignment within the supply chain. As a business leader, how can you achieve greater supply chain integration with suppliers and customers?
Amazon is a prime example of a company that has successfully
managed its supply chain to achieve growth and profitability. Research the
progression of Amazon’s supply chain integration. Write a 1,000-1,250-word
paper that address the following questions:
1.
How do sales and operations planning in supply chain integration
impact the company overall? What would Amazon’s medium- and long-term forecast
inform the operations management department? How do logistics, transportation
modes, and warehouse locations impact Amazon’s competitiveness?
2.
How does global sourcing and procurement impact the overall
effectiveness of the supply chain? What are the benefits and challenges that
have occurred when outsourcing logistic and other functions?
3.
How has Amazon successfully leveraged e-commerce strategies to
promote supply chain integration and boost sales and growth for the
organization? Which strategies have been particularly effective and why?
4.
Do you feel that Amazon sets an example for other companies to
model regarding supply chain integration? Be sure to explain your rationale.
Consider the ethical implications in your response.
Incorporate five to seven resources to support your paper.
Prepare this assignment according to the guidelines found in the
APA Style Guide, located in the Student Success Center. An abstract is not
required.
This assignment uses a rubric. Please review the rubric prior to
beginning the assignment to become familiar with the expectations for
successful completion.
You are required to submit this assignment to Turnitin. Please
refer to the directions in the Student Success Center.
MGT 655 Topic 6 Quantitative
and Qualitative Forecasting
Details:
Complete “Example 13.2: Process Control Chart Design,” located
in Chapter 13 of the textbook.
Write a 150-300-word paragraph comparing the simple moving
average weighted moving average, exponential smoothing, and linear regression
analysis time series models.
Refer to the Excel spreadsheet, “Quality Control Analytics at
Toyota,” to complete the “Case: Quality Management Toyota,” at the end of
Chapter 13 in the textbook. Answer Questions 1-8.
Refer to the Excel spreadsheet, “Computing Trend and Seasonal
Factor From a Linear Regression Line Obtained “to complete the “Example 18.4:
Computing Trend and Seasonal Factor From a Linear Regression Line Obtained With
Excel,” located in Chapter 18 of the textbook.
After working through the example, reflect write a 150-300-word
paragraph explaining the market research, panel consensus, historical analogy,
and Delphi method qualitative forecasting techniques.
While APA format is not required for the body of this
assignment, solid academic writing is expected, and documentation of sources
should be presented using APA formatting guidelines, which can be found in the
APA Style Guide, located in the Student Success Center.
You are not required to submit this assignment to Turnitin.
MGT-655-RS-T6-QualityControlAnalyticsatToyota-Student.xlsx
MGT-655-RS-T6-ComputingTrend andSeasonalFactor-Student.xlsx
MGT 655 Topic 7 Benchmark –
Process Improvement Project Phase I
Details:
Complete Phase I (Improvement Opportunity) of the Process
Improvement Project. Refer to the “Process Improvement Project” resource for
directions and criteria regarding the completion of this phase of the Process
Improvement Project.
While APA format is not required for the body of this
assignment, solid academic writing is expected, and documentation of sources
should be presented using APA formatting guidelines, which can be found in the
APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to
beginning the assignment to become familiar with the expectations for
successful completion.
You are required to submit this assignment to Turnitin. Please
refer to the directions in the Student Success Center.
MGT-655-RS-ProcessImprovementProject.docx
MGT 655 Topic 8 Benchmark –
Process Improvement Project Phases II and III
Details:
Complete Phase II (Planning and Implementation) and Phase III (Evaluation) of the Process Improvement Project. Refer to the “Process Improvement Project” resource for directions and criteria regarding the completion of these phases of the Process Improvement Project.
Complete Phase II (Planning and Implementation) and Phase III (Evaluation) of the Process Improvement Project. Refer to the “Process Improvement Project” resource for directions and criteria regarding the completion of these phases of the Process Improvement Project.
While APA format is not required for the body of this
assignment, solid academic writing is expected, and documentation of sources
should be presented using APA formatting guidelines, which can be found in the
APA Style Guide, located in the Student Success Center.
This assignment uses a rubric. Please review the rubric prior to
beginning the assignment to become familiar with the expectations for
successful completion.
You are required to submit this assignment to Turnitin. Please
refer to the directions in the Student Success Center.
MGT-655-RS-ProcessImprovementProject.docx
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