Why is it important for the case manager to have good listening skills even though they do not conduct therapy sessions?

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SOC 445 Topic 1 Discussion Question 1

Explain how case management is not therapy. Why is it important for the case manager to have good listening skills even though they do not conduct therapy sessions?

SOC 445 Topic 1 Discussion Question 2

After watching “The First Interview” video and analyzing it, explain why it is important for a case manager to develop a rapport with a client. Recommend some ways to accomplish this task. How would you decide on a questioning technique before interviewing a client?

SOC 445 Topic 2 Discussion Question 1

Read the Case Management Code of Ethics on the CMSA website and compare those ethics to the Social Work Code of Ethics. Describe a possible ethical dilemma a case manager might face. Explain how a case manager should work to resolve this dilemma.

SOC 445 Topic 2 Discussion Question 2

Watch the “An Ethical Issue” video located in the Topic 2 folder in MindTap. After watching the video, explain if the conversation was or was not the proper application of ethics in social work. Explain how case management ethics is rooted in social work. How would an ethical dilemma be dealt with by a social worker with a Christian worldview?

SOC 445 Topic 3 Discussion Question 1

Describe the various roles and duties a social worker has in the case management field. Explain how the case management process in social work is a helping process. Explain why it is important for the client to understand their role in the helping process. Provide some examples of a client and their role.

SOC 445 Topic 3 Discussion Question 2

Identify the various client populations that a social worker may work with. Why is it important for a case manager to know the various client populations? What population are you most interested in working with? Explain why you are interested in working with this specific population.

SOC 445 Topic 4 Discussion Question 1

Explain why it is important to know the strengths perspective when assisting a client/consumer. Read the “Marta” case study located in the Topic 1 folder in MindTap. Describe some of the strengths, abilities, and resources (internal and external) that you noticed in Marta. If you were assisting Marta as case manager, how would you apply the strengths assessment you completed based on her case?

SOC 445 Topic 4 Discussion Question 2

Read the “Marta” case study located in the Topic 1 folder in MindTap. Briefly describe the micro, meso, and macro levels of the ecological model found in this case (covered in Chapter 3 of the textbook). Now that you have some context about Marta’s case, recommend some appropriate resources for Marta. Explain some possible barriers that might keep Marta from utilizing these resources.

SOC 445 Topic 5 Discussion Question 1

Read the “Dave” case study located in the Topic 1 folder in MindTap. After reading the case study, recommend some appropriate interventions. Identify the stakeholders in Dave’s social services system. Considering the stakeholders involved in Dave’s life, how would you advise Dave to move forward toward change?

SOC 445 Topic 5 Discussion Question 2

Complete the “Cultural Competence Worksheet.” Describe the fictional client/consumer you created. Discuss the following: What you need to know as a social worker to work with a client/consumer from this kind of cultural background? How would you recommend interventions to another social worker based on the cultural background of this client/consumer population? How would a social worker with the Christian Worldview handle a client/consumer from a different cultural worldview? Keep in mind the NASW Code of Ethics when answering the question.

SOC 445 Topic 6 Discussion Question 1

Explain why it is important to conduct an intake interview before beginning the treatment phase of the case management process. What is some of the basic information a social worker can glean from the first interview? How does this information assist the case manager in selecting a possible program for referral? What eligible criteria is required for a program to be low risk for the client?

SOC 445 Topic 6 Discussion Question 2

For the Case Management Process assignment in this course, you selected a client/consumer. Write a specific corresponding case note for the intake and assessment of your selected client. What are some of the specifics you included in the case note? Finally, conduct research in your community for a possible treatment program to refer your client to. Describe the program and what the eligibility criteria was that makes it low risk.

SOC 445 Topic 7 Discussion Question 1

Access and watch the “Developing a Service Plan” video located in the Topic 7 folder in MindTap. Evaluate how the case manager supported the client/consumer. Why is it important for the social worker to collaborate with the client/consumer to determine appropriate goals? Why shouldn’t only the social worker set goals/objectives for the client? Explain why it is important for goals to have time frames along with areas of responsibility for the client/consumer.

SOC 445 Topic 7 Discussion Question 2

For the Case Management Process assignment in this course, you selected a client/consumer. Using the selected client/consumer’s case, write a specific corresponding case note on goal setting and intervention activities for your client/consumer. Post the note in the discussion forum. Comment on the manageability of the goals your peers posted. How can these goals be managed or measured?

SOC 445 Topic 8 Discussion Question 1

Access and view the “Helping Tom Solve a Personal Problem” video located in Topic 8 folder in MindTap. Explain the purpose of monitoring in case management. What does effective monitoring look like? Provide an example of how you would monitor Tom. Explain the importance of time-management skills to conduct effective monitoring, evaluation, and termination activities. Imagine you are assigned to help Tom. Suggest some time-management strategies to effectively conduct monitoring, evaluation, and termination for Tom’s case.

SOC 445 Topic 8 Discussion Question 2

For the Case Management Process assignment in this course, you selected a client/consumer. Using the selected client/consumer’s case, write a specific corresponding case note (150-200 words) for monitoring, evaluation, and termination activities. Post your note in the discussion forum. Comment on the proposed strategies for facilitating effective monitoring, evaluation, and termination activities presented by your classmates.

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