Complete 360 Degree Feedback TUI LED 402 Module 3
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LED 402 Module 3 Complete 360 Degree Feedback
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LED 402 Module 3 Discussion
Discussion Topic
While searching for free 360-degree surveys, you probably
came across quite a few webpages for vendors who will charge a lot of money to
use their surveys. Take a look at the webpages or YouTube videos for some
vendors, and choose one that sticks out to you the most. This could be a vendor
that inspires a lot of confidence, or a vendor that does not seem to be
reliable at all based on their promotional materials. Share the link with your
classmates and explain what makes this vendor stand out. This first post
should be within the first few days of the module.
For the second week of the module, if you have been a
part of a 360-degree process before, discuss your experiences with your
classmates. What went well and what went wrong in this process? What concepts
from the background readings were applicable to your own experiences? If
you’ve never been though a 360-degree process, try asking a coworker such as
your supervisor or someone from the human resource department if they have any
experience with 360 processes or if they are considering implementing one in
the near future.
LED 402 Module 3 Case Assignment
Assignment Overview
Continuing on the themes of the Module 1 and 2 Case
Assignments, for this module you will be doing a self-assessment as well as
applying the concepts from the module to your own organization. Make sure to
thoroughly review the required background materials before starting this
assignment, as you need to apply concepts from readings such as Fleenor, et al.
(2008) as part of this assignment. The checklist on page 37 of Fleenor, et
al. is especially important for this assignment.
Case Assignment
This assignment has five sections. For each section, the
suggested length is one half to one full page, for a total length of four to
five pages not including the title page and references. You should also make
sure to cite Fleenor, et al. (2008) and other sources multiple times throughout
the paper as well as any additional references that you find:
- Most 360-degree surveys are not free and in fact are very expensive
if you want to get a license to use them at your organization. However,
there are a few free sample 360-degree surveys out there. Do a search on
Google or other search engines using terms such as “free 360-degree
feedback survey.” Find two or three free surveys and choose one of them
that you think would be most applicable to your organization. Explain the reasoning
for your choice and try to use criteria from the readings such as the
checklists from Fleenor, et al. (2008, p. 37).
- Now take the survey that you chose in your answer to Question 2
above. Fill out the survey as a self-evaluation – that is, use the survey
to evaluate your own leadership skills and other skills. Report the
results of your survey. Do you think the survey was useful? What areas for
improvement in your leadership skills did you find from using the survey?
- As a next step, fill out the survey again, but this time evaluate
your current supervisor or a previous supervisor that you worked with.
Report your results. Were the results fair to your supervisor? What are
the main areas for improvement for your supervisor based on your results?
- Now that you have taken the survey twice, what areas for
improvement would you make for it before using it again? Would you change
the wording of the questions? Any questions that you would add? Use the
concepts from Fleenor, et al. (2008) as well as your own experiences
filling out the survey to assess the usefulness of the survey that you
took.
- Finally, take a look at pages 65-69 of
Fleenor, et al. (2008) where they discuss issues, advantages and
disadvantages of 360 degree assessment surveys. Which issues do you think
would apply to your organization and the leaders you work with? How might
you overcome these issues if you were to lead a 360-degree survey process
in your organization? Next Start or as Soon as Possible.
LED 402 Module 3 SLP Assignment
For this assignment you will be applying the concepts
from the background readings to some specific scenarios that you might face if
you were a leadership development coach. Make sure to thoroughly review
Fleenor, et al. (2008) before starting on this assignment.
For each of the scenarios below, use at least one
reference from the required readings to answer the specific question. Use your
knowledge of the background readings to diagnose each scenario in terms of what
went wrong and what could have been done differently. Your paper should be 2-3
pages in length:
- An organization decides that they don’t want to spend the large
amount of money to use a 360-degree survey from an established vendor and
instead decides to develop their own survey. An employee in the human
resource department is asked to create a list of 50 questions about
different areas of leadership performance. Two of the senior managers look
at the questions briefly and then send out the survey as part of a
360-degree process. Once the results come in, there is no rhyme or reason
to the results. For example, one top performing leader in the organization
gets perfect performance scores from some employees and very negative
scores from other employees. Management is not sure if the results from
the survey can be trusted or not.
- A unit in one organization is having a lot of performance issues
and senior management is not sure of the reasons for this. They don’t want
to fire any employees, but they do think some of the supervisors need to
improve their leadership skills. The survey is sent to five employees,
which includes two supervisors and three direct reports. They are told
that although the survey will be anonymous, the results of each survey
will be shared with all five employees; the names will be removed from
each survey, and they will all be able to see the evaluation scores on
each question. When senior management sees the survey results, they find
that all five employees received almost perfect scores and no useful
information from the surveys can be found.
- A software company is concerned that
they are losing market share to their competitors and that their software
is not as high in quality as it used to be. In an effort to improve their
competitiveness, they decide to use a 360-degree survey process to
identify areas for improvement in leadership skills among their top
supervisors in their software design department. After searching through a
few different 360-degree instruments offered by different vendors, they
find a survey that focuses on communication and teamwork skills. The
process seems to go very well as supervisors who score low on
communication or teamwork agree to go through training to improve these
skills. One year later, the 360-degree process is repeated, and most
supervisors show greatly improved communication and teamwork skills.
However, the quality of the company’s software does not seem to have
improved at all in spite of the improvements in communication and
teamwork.
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