MGT 422 Module 3 Case GCU
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MGT 422 Module 3 Case GCU
Case
Assignment
Making decisions as a group can be very challenging. It
can lead to conflict and take up huge amounts of time, and often it is
difficult to come to an agreement. Fortunately, several different techniques
have been developed to overcome some of these difficulties. No one technique is
considered the best for all situations, as all of the techniques have
advantages and disadvantages.
For this assignment, first thoroughly review the
background readings and pay close attention to three group decision-making
processes—the Delphi technique, brainstorming, and the Nominal Group Technique.
Pay close attention to the discussion of these methods in the assigned readings,
particularly Braintools (Brainstorming), CDC (Nominal Group Technique) and
Haughey (Delphi).
Below are three different scenarios. For each scenario,
explain which group decision-making technique you would choose out of
brainstorming, nominal group, or Delphi. Justify your answer with references
from the required background materials. Your paper should be 4–5 pages in
length:
- The company you work for is in crisis. Several new competitors have
been rapidly growing and taking away your customers. Your company’s sales
are steadily dropping. You and the rest of the top management team know
that creative new strategies are needed in order to keep up with the new
competitors. Nobody is sure what needs to be done, but it is clear
something drastic and original needs to happen in order to keep the
company afloat. The top management team members are all extroverts who are
not afraid to speak up at meetings, but they are often prone to
conventional thinking. Which group decision-making technique do you
recommend? Explain your reasoning, using the background readings to
support your answer.
- Your company is facing cost overruns and needs solutions on how
best to cut costs. The top management team includes both introverts and
extroverts, with the extroverts usually dominating the conversation at
meetings. Furthermore, meetings with this group often go off the agenda
and drift into tangential subjects. A quick decision needs be made with
input from all members of the team. Which group decision-making technique
do you recommend? Explain your reasoning, using the background readings to
support your answer.
- Your company needs to purchase a new software system as the old one
is out of date. Your team consists of IT managers from all of the
company’s overseas divisions. These managers are highly skilled and very
knowledgeable about the different software options, but it is difficult to
arrange a meeting with them due to the time differences and their very
busy schedules. The decision is not urgent, but you need to make a decision
within the next three months. Which group decision-making technique do you
recommend? Explain your reasoning, using the background readings to
support your answer.
- Conclude your paper with a discussion about which of
the three group decision-making processes (nominal group, brainstorming,
or Delphi) is the most useful to you, considering the types of decision
situations in which you are typically involved. Explain your reasoning,
and use references from the background materials to support your answer.
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