MGT 423 Module 2 Case TUI
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MGT 423 Module 2 Case TUI
Case Assignment
First and foremost, remember to go very carefully through
all of the required materials before starting this assignment. There are two
short articles, plus two in-depth book chapters to go through. There are also
some optional readings in the background materials that you can use for your
paper. It is important to make sure you understand the ins and outs of Open
Space Technology and Future Search before starting on this assignment, so make
sure to go through the readings carefully before you start on this paper .
For this assignment, you will be going through four
scenarios. For each scenario, cite at least two of the readings from the
background readings to support your answer. You need to cite at least four of
the readings total for your paper—these can include both required and optional
readings listed in the background materials. Your paper should be 4–5 pages in
length:
- Suppose you win the lottery. Not sure what to do with all of your
money, on an impulse you decide to buy a local college as you want to make
a positive impact in your community. However, you soon find yourself a bit
over your head as all day you have employees or students coming to your office
with all kinds of advice, suggestions for changes that should be made,
complaints, etc. Never having run a college before, you are a bit confused
about how to deal with all of this input and you don’t really have a good
idea about what to focus on. The college has about 300 employees and 800
students and want to find a way to get some more organized input and
creative ideas for improving the college. Should you use Open Space
Technology, Future Search, or neither? Explain your reasoning and justify
your answer using at least two of the readings from the background
materials.
- A video game company starts out with five undergraduate students
living in a dorm, but rapidly grows within three years to around 50
employees and $10 million a year in annual revenues. While the company is
still expected rapid growth, there is still sharp tension between the very
young video game designers and the older and more experienced executives
who run the finance and marketing departments. In particular, the younger
employees strive to develop new video games that are unique and much
different than any other games available. However, the more experienced
executives wish to take a more conservative route and come out with games
that are similar to popular games produced by their competitors. The five
founding partners are not sure which of these two directions to take and
wish to receive input from all of their employees through some type of
formal process. Should the CEO use Open Space Technology, Future Search,
or neither? Explain your reasoning and justify your answer using at least
two of the readings from the background materials.
- An insurance company has most of its employees in three different
departments – sales, accounting, and information technology. The CEO is
always receiving input from the sales department, as most of the
salesforce is very outgoing and they don’t hesitate to give their opinions
or make requests. On the other hand, employees in accounting and
information technology tend to be quiet and shy and rarely speak up. The
CEO notices that there is considerably higher turnover in the accounting
and information technology departments, and thus becomes concerned that
perhaps employees in these departments are leaving because they are
dissatisfied with decisions the CEO has made or because they feel the
salesforce is overly favored. There are about 50 employees in each
department. The CEO wishes to find a process by which a wider range of
employee input can be obtained. Should the CEO use Open Space Technology, Future
Search, or neither? Explain your reasoning and justify your answer using
at least two of the readings from the background materials.
- A CEO initiates an Open Space Technology conference.
At the start of the conference, the CEO provides a list of topics he wants
covered and also gives his opinion on what kind of outcomes he wants from
the conference. He also makes attendance at the conference mandatory. When
the conference starts, participants all volunteer to give sessions on the
topics proposed by the CEO. A few participants propose to give sessions on
other topics not mentioned by the CEO, but very few employees come to
these sessions and instead go to the sessions covering topics suggested by
the CEO. At the end of the conference, the CEO is presented with a
carefully worded summary of the conference and given conclusions that the
CEO wanted to hear. However, after the conference ends and employees go
back to work they are very slow at implementing the recommendations from
the conference. What do you think went wrong? Which major principles or
concepts of Open Space Technology do you think the CEO violated? Explain
your reasoning, and cite Leith (1996) and at least one other source on
Open Space Technology to support your answer.
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