MGT 423 Module 4 Complete TUI
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MGT 423 Module 4 Complete TUI
MGT 423 Module 4 Appreciative Inquiry
MGT 423 Module 4 Discussion
Discussion: Appreciative Inquiry Interview Questions
Discussion Topic
Suppose your supervisor has asked you to lead an
Appreciative Inquiry process and as a first step you need to conduct some
interviews with your coworkers. Do a search on “Appreciative Inquiry Questions”
or “Appreciative Inquiry Interview Questions” and find two or three questions that
you think would work best for interviewing your coworkers.
For your first post, list the questions that you found
and the links to the Web pages where you found the questions. Explain why you
chose the questions and why you think they would work well with your coworkers.
Don’t just use the first two Web pages that pop up when you do your search
unless you really think these links provide the best questions.
Remember to
follow up and comment on the posts of your classmates. For those of you who are
brave or are especially interested in Appreciative Inquiry, try asking a
coworker or two some of the questions that you found and see how they respond.
Share your experiences with your classmates.
MGT 423 Module 4 Case
Case Assignment
For this assignment, first carefully review the required
background materials. Make sure you remember the standard organizational
development approaches covered in Module 1. Then make sure you understand the
main principles of Appreciative Inquiry and how they compare to traditional organizational
development approaches (action research, problem solving). It is also important
to understand what is involved in each of the “5 Ds” – Define, Discovery,
Dream, Design, and Destiny.
When you are finished reviewing the background materials,
go through each of the scenarios below and apply what you’ve read to these
scenarios. For each scenario, cite at least one of the required readings to
support your answer. You should cite at least three of the four required
readings in your paper. Your paper should be 4–5 pages in length:
- A corporation notices that suddenly turnover in the human resource
department has been extremely high. This corporations prides itself on
having a dedicated and committed workforce, so this high turnover in one
department is highly troubling for this company. Normally the human
resource department investigates when there is a high turnover rate in a
department. But since the human resource department is now the department
with the high turnover rate, the CEO decides that an outside consultant
should be hired to investigate the high turnover rate and propose
solutions. Should this team use an Appreciative Inquiry consultant, or
hire a more traditional Organizational Development consultant? Explain
your reasoning with references to the required readings.
- An organization hires an Appreciative Inquiry consultant to help
the company get back on track and improve the performance of its product
design team. The consultant starts by asking members of the team how they
would like the team to perform and what their ideal vision of the team
would be. The consultant collects all of this input and designs a detailed
plan regarding how to achieve this ideal future that the team dreams
about. However, once this detailed plan is presented to the team they are
all shocked that the consultant came up with such an unrealistic plan.
Team members say that the expenses involved in this plan are far beyond
their budget, and they would also need to hire many new team members in
order to achieve this plan in a realistic time frame. They all agree it
would be great if they had the time and money to implement this plan, but
they also are in consensus that this plan presented by the consultant is
highly unrealistic. What do you think went wrong? What steps do you think
the Appreciative Inquiry consultant could have taken to make the
consulting process go better? Refer to the specific “5 Ds” of Appreciative
Inquiry in your answer.
- A group of ten friends decide to start a new social networking
company and put their savings together to start this new business. The
company grows rapidly for the first five years and morale is very high in
the company during this time. Everyone gets along very well and they work
together cooperatively in order to continuously improve the company and
its services. However, after five years the company stops growing and
seems to reach a plateau. Morale seems to drop and there is now noticeable
tension between employees including the top leadership team. They are not
sure what to do revive the company, so they decide to hire a consultant.
Should this team use an Appreciative Inquiry approach or a more
traditional organizational development approach? Explain your reasoning
with references to the required readings.
- A large supermarket chain decides they would like to
expand to have an online division where consumers can order online and
have their groceries delivered directly to their homes. The supermarket
decides to create a special taskforce to come up with a detailed plan on
how they should develop and manage the new online division. This taskforce
includes a diverse variety of employees including those from the marketing
department, accounting department, inventory department, and most of the
main departments. These employees do not have much experience working with
each other since they are from different departments. After meeting
regularly for a few months, the taskforce makes almost no progress and are
constantly bickering. Management is concerned that the online division
will never get off the ground. To get back on track and find a way to
function more smoothly, should this taskforce use an Appreciative Inquiry
approach or a more traditional organizational development approach?
Explain your reasoning with references to the required readings.
MGT 423 Module 4 SLP
For this assignment, think about a team you currently
work with or have worked with in the past and how well this team has
functioned. Think about both the positives and the negatives, and how the
material from the background readings applies to what you’ve experienced. Then
write a 2- to 3-page paper answering the following three questions below. Make
sure to cite at least one of the required readings for each of your answers,
and to cite at least two of the required readings in your paper:
- What are some of the key positive aspects of this team? Discuss
some specific positives and include some stories of times when the team
functioned especially well. Do you think these stories could work in an
Appreciative Inquiry approach to come up with a plan to improve the
performance of the team?
- How is the effectiveness or performance of this team usually
measured? Could a traditional organizational development approach help
identify problems in this team as well as find ways in which team
performance could be improved?
- Overall, do you think an Appreciative Inquiry or a
traditional organizational development would be better for this team? If
your team was to hire a consultant, what type of approach would you want
the consultant to take?
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